CLIENT SUPPORT

Transform Your
Medical Practice
with GoodX

Namibia’s Leading All-in-One
Practice Management Software

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Experience the Power of Paperless Practice Management
Trusted by 5,000+ Successful Medical Practices

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Practitioners should focus on healing, and not the hassle!

Our systems simplifies life for both practices and patients, making care easier and more efficient.

YOUR PRACTICE DESERVES THE BEST… BOOK YOUR FREE DEMO TODAY!

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What Makes GoodX the #1 Choice for Namibian Healthcare Providers?

What Makes GoodX the #1 Choice for Namibian Healthcare Providers?

With GoodX Software, you’ll have access to an all-in-one system designed specifically for the needs of healthcare professionals in Namibia.

Whether you’re managing a solo practice or overseeing a large, multi-disciplinary clinic, our software helps you stay accurate, efficient, and fully compliant from start to finish.

GoodX offers a full-featured Practice Management System that combines medical administration, accounting, and clinical tools—all in one platform.

Our solution supports every type of healthcare provider, making daily operations easier with streamlined billing, customisable appointment scheduling, detailed reporting, intuitive patient management features, and much more.

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SOME REAL FEEDBACK FROM MEDICAL PROFESSIONALS USING GOODX

GoodX is helping medical practices across Namibia streamline their operations, improve efficiency, and elevate the standard of patient care.

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Excellent software support, always! I am very happy with the service and support from Goodx. I have been a loyal customer for 5 years!

5
RB Vein Clinic
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Honestly the best service and system ever! Makes my life so much easier compared to other software systems. Absolute bliss to work on and with agents who assist almost immediately with any support needed.

5
Muhammad Karolia
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No practice too big or too small! As Oral Hygienists were only recently allowed to practice independently, I approached them for my record keeping and billing solutions, even though they have never dealt with my practice type before, they created and tailored a practical and affordable package for me as I was only seeing one or two patients part time at that point. The personal touch and professionalism I have come to experience from them the past 4 years have been amazing. If I could give 10 stars out of 5, I would!

5
Tanya Prentzler
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The technicians are the friendliest and most helpful people you could encounter. Their software is really easy to use and was tailor made to suit the need of our practice. The service is efficient and incredibly convenient for admin purposes. Any issues are resolved timeously and competently. Very impressed!

5
Thatego Selahle
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GoodX has been an invaluable addition to my medical practice. Their service is top-notch, and they are always quick to respond whenever we encounter any issues. The team is professional, knowledgeable, and genuinely helpful, which has made managing our practice much easier. I highly recommend GoodX to anyone looking to start or streamline a medical practice. Their support and reliable solutions are truly second to none.

5
Roelene Groenewald
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Excellent training and after sales service and support. Goodx has made a huge difference to the admin of the practice and as the Administrator of the practice, I recommend it highly to other medical practitioners.

5
Baronise Henry

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SEAMLESS INTEGRATIONS BUILT FOR
SECURITY AND COMPLAINCE

Easily connect with reliable systems while maintaining the highest standards of data security. Our integrations are built for full compliance, allowing you to manage your practice with confidence and peace of mind.

SOME REAL FEEDBACK FROM MEDICAL PROFESSIONALS USING GOODX

Easily connect with reliable systems while maintaining the highest standards of data security. Our integrations are built for full compliance, allowing you to manage your practice with confidence and peace of mind.

STAY UPDATED WITH OUR LATEST BLOGS

Our blogs offers in-depth insight, expert opinions, and the latest innovations shaping the future of healthcare.

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STAY UPDATED WITH OUR LATEST BLOGS

Our blogs offers in-depth insight, expert opinions, and the latest innovations shaping the future of healthcare.

SEE ALL ARTICLES

WORLD-CLASS INTEGRATION

Our trusted partnerships with leading industry providers guarantee a smooth and unified experience. Each service, integration, and feature is built to work effortlessly with GoodX, helping your practice stay ahead.

Why Namibian Medical Practices Love GoodX

A Partner You Can Trust
GoodX is more than just a software solution – we’re your dependable partner in navigating the day-to-day of medical practice management. Our Namibian-based support team understands the local healthcare landscape and is here to support you every step of the way.

Top-Tier Security
Protecting your data is a core priority. GoodX meets POPIA compliance and holds ISO27001 certification, ensuring your patient information stays safe and confidential at all times.

Affordable Pricing for Every Practice
Our pricing plans are designed to be affordable and adaptable, whether you’re just starting out or running a growing practice. Choose the tools you need now and expand as your practice evolves.

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FAQs About GoodX Software

What makes GoodX different from other practice management software?

GoodX offers a complete paperless solution that brings together scheduling, billing, clinical notes, claims handling, and patient engagement features – all within a single, user-friendly platform. It removes the hassle of juggling different systems, making it easier to manage every aspect of your practice in one place.

Can I access GoodX remotely from my home or another location?

Yes, GoodX is a completely web-based, cloud-powered platform, allowing you to access your practice from anywhere with an internet connection. You can manage your practice remotely and maintain control, no matter your location.

Does GoodX simplify medical billing and claims processing?

Yes, GoodX enables real-time claim submissions, automated reconciliation, and seamless integration with health insurers. This results in faster payments, fewer claim rejections, and a substantial reduction in administrative tasks.

Is GoodX suitable for different types of medical practices and specialties?

Yes, GoodX is designed to meet the unique needs of specialists, general practitioners, dentists, and allied health professionals. Custom workflows and role-based access ensure that each team member operates within a system tailored to their specific role and responsibilities.

How does GoodX handle appointment scheduling and patient bookings?

GoodX includes a flexible appointment diary that lets you manage patient bookings, staff schedules, and room assignments with ease. Patients can conveniently book appointments through the patient portal, and the system automatically sends SMS or email reminders to help minimise no-shows.

How does GoodX help improve communication with patients?

GoodX provides SMS and email notification tools to remind patients about appointments, payments, or important updates. Patients can also use the myGrandCentral portal to schedule appointments and view their information.

Why should medical practitioners go paperless with GoodX?

Going paperless with GoodX enhances the speed, efficiency, and cost-effectiveness of your practice. It digitises patient records, billing, notes, and schedules, reducing errors and allowing your team to focus more on patient care. With automated reminders, claims, and billing, along with secure 24/7 access from any device, you’ll run a smarter, future-ready practice that is fully GDPR/HIPAA compliant.

How secure is GoodX for managing sensitive patient data?

GoodX prioritises security through end-to-end encryption, secure data storage, role-based access control, and audit trails. It meets both GDPR and HIPAA standards, ensuring your patient data is always fully protected.

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